"I never married, because there was no need. I have three pets at home, which answer the same purpose as a husband. I have a dog, which growls every morning, a parrot, which swears all afternoon, and a cat that comes home late at night."
-- Marie Corelli
Rates
Prices are subject to change without notice. There is a 25% increase on all lodging rates for the holidays, which include: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve.
First-time customers are required to put down a deposit in the amount of 50% of their total bill in the form of cash or credit card upon arrival for lodging. The balance is due upon pick-up in the form of cash or credit card. Long-term lodging requires a payment every two weeks, with a two-week deposit at check-in.
Charges begin the day your pet arrives regardless of the time. Check-out time is 1:00 p.m. There is no charge for the day of departure if the pet is picked up before the check-out time. There is no charge for the day of departure regardless of the time if you have your pet bathed or groomed the day of departure. There is a two- day minimum lodging charge, unless they’re here for day care.
Lodging arrivals and departures are only accepted during normal business hours. After hours charges are at the discretion of Shel-Ray. At Shel-Ray's discretion, your pet may be bathed or upgraded to different accommodations if deemed necessary for the well-being of pet and/or staff, at additional charges.
There are additional charges for:
Medications - $1.00 per dose and $3.00 per injection.
Special diet - $1.00 per day for your own food
Bitch in heat - $2.00 per day
Unneutered male - $2.00 per day
Pets with special needs (sutures, bandages, injuries, etc..) - cost will vary depending on the need
Capstar - $10 per pet per visit
Pet-I-Care warranty - $5 per pet per visit (mandatory charge)
Deposits
A $25.00 NON-REFUNDABLE deposit per pet is required for all rooms except Theme Suites, and a $50.00 NON-REFUNDABLE deposit is required for all Theme Suites. The deposit will be applied towards the bill when the pet arrives. If a cancellation is needed, 72 hours notice or more is required and the deposit will go on your Shel-Ray® Pet Shalet account to use at another time. If the cancellation occurs less than 72 hours before the appointment date the deposit is lost.
