Shel-Ray Pet Shalet
Customer Satisfaction Survey

 

Rate the following from 1 to 10.
(1 being a bad experience, 10 being a great experience)

1. Was the facility clean?
2. Was your Customer Service Representative friendly and knowledgeable?
3. Did your check-in go smoothly?
4. Did you get a pre-receipt for boarding?
5. Did your check-out go smoothly?
6. Was your pet happy and healthy at pick-up?
7. Please rate your overall experience at Shel-Ray Pet Shalet.
8. Will you use our services again?

Any suggestions for improvement?

Any additional comments :

* Required Information

Name:
Pet's Name:
*Date or Dates of Visit:
*Number & Types of Pets
* Reason for Visit:
Boarding Grooming Training Day Care
* Are you a new or returning customer?
New Returning

 
Annual Drawing

Each completed survey will be entered into an annual drawing for a free weekend of boarding or a free grooming with a spa package of your choice. Only ONE survey per visit at Shel-Ray will be entered into the drawing. Prizes are not redeemable for cash. The weekend of free board includes the room of your choice from Friday to Sunday for up to 2 of your own pets. All additional services (ex: grooming, activities, medications, etc…) are not included. The free weekend may not be used over a holiday. The free grooming includes a bath, nail clipping, ear cleaning and a haircut if necessary and the spa package of your choice for up to 2 of your own pets.